Privacy Policy
Last updated: April 2026
This Privacy Policy of Silent Aces Poker describes our approach to handling your personal information with care and responsibility. We are committed to ensuring that your privacy is protected and that your data is managed in a secure and transparent manner.
By accessing our website and using our offerings, including our online poker platform, applications, and related services (collectively referred to as the "Services"), you share certain information with us. We recognize the importance of that trust and take appropriate measures to safeguard your information while providing a safe and reliable user experience.
Contact Information
Email: [email protected]
Phone: +66-998746807
Registered Office (USA): 903 E El Camino Real, Suite 6, Mountain View, CA 94040
Registered Office (Brazil): Dorothy de Oliveira Street, 601 Sorocaba,São Paulo CEP: 18052-250 Brazil
Purpose of Data Collection
We collect and process your personal information for specific and lawful purposes, including to operate our Services effectively, fulfill our contractual commitments, comply with applicable legal obligations, and, where required, based on your consent. The applicable legal grounds for processing are detailed in the relevant sections of this Privacy Policy.
We encourage you to review this Privacy Policy carefully so that you understand how your information is handled and can make informed decisions when sharing your data with us.
1. Information We Collect
We collect different types of information to provide and improve our Services. This includes information that you provide directly, as well as data collected automatically through your use of our platform.
1.1 Publicly Available Information — We may collect information that is publicly accessible, such as names, email addresses, phone numbers, and social media profiles, where relevant.
1.2 Information Provided by You — We collect personal information that you voluntarily provide when you register, interact with our platform, or communicate with us. This may include contact details and any other information you choose to share.
1.3 Account Credentials — To enable secure access to your account, we collect authentication-related information such as passwords and other security details.
1.4 Automatically Collected Data — When you use our Services, certain technical information is collected automatically. This may include your IP address, browser type, device information, and usage patterns.
1.5 Online Identifiers — We may collect identifiers such as IP addresses, cookie identifiers, and similar tracking data used for analytics and system functionality.
1.6 Information from External Sources — In some cases, we may obtain information about you from publicly available databases or trusted third-party partners, where permitted by law.
2. Use of Information
We process personal information in accordance with applicable laws and for legitimate business purposes, contractual obligations, legal compliance, and, where required, your consent.
2.1 Communication — To send service-related updates, notifications, and, where permitted, promotional communications.
2.2 Service Management — To manage user accounts, process transactions, and deliver requested services.
2.3 Customer Engagement — To request feedback, respond to inquiries, and improve user experience.
2.4 Marketing and Advertising — To provide relevant offers, promotions, and targeted advertising, where applicable.
2.5 Promotions and Contests — To administer competitions, rewards, or promotional activities.
2.6 Platform Security — To monitor, prevent, and address fraud, unauthorized access, or other harmful activities.
2.7 Legal Compliance — To respond to legal obligations, enforce policies, and protect our rights and users.
2.8 Business Improvement — To analyze usage trends, conduct research, and enhance our Services.
3. Sharing of Information
We do not sell your personal data. Information may be shared only under the following circumstances:
3.1 With Your Consent — When you explicitly agree to the sharing of your information.
3.2 Legal Requirements — When disclosure is necessary to comply with applicable laws, regulations, or legal processes.
3.3 Business Transactions — In the event of a merger, acquisition, or asset transfer.
3.4 Service Providers — With trusted third-party partners who assist in operating our Services, such as payment processors or analytics providers. All such parties are required to handle your data securely and only for authorized purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, maintain session functionality, and analyze platform performance. You can manage cookie preferences through your browser settings.
5. Third-Party Websites
Our Services may contain links to external websites or services. We are not responsible for the privacy practices or content of such third parties. Users are encouraged to review their policies before sharing personal information.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your information. While we strive to protect your data, no system can guarantee complete security.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect or store personal data from minors. If such information is identified, it will be promptly deleted.
9. User Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Access to your information
- Correction of inaccurate data
- Request for deletion
- Restriction or objection to processing
Requests can be made through our contact details.
10. Data Breach Notification
In the event of a data breach that may pose a risk to users, we will take appropriate action, including notifying affected individuals in accordance with applicable laws.
11. Do-Not-Track Signals
At present, our platform does not respond to browser-based Do-Not-Track signals.
12. Policy Updates
We may revise this Privacy Policy periodically to reflect changes in legal requirements or our practices. Updated versions will be posted with a revised effective date.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at: [email protected]